Last updated 2026-10-21
Pinch turns a restaurant's end-of-shift notes and connected point-of-sale/scheduling data into specific recommendations, each with an estimated dollar impact, generated with the help of AI. You log a few minutes of notes at close, optionally connect systems like Toast (and, in beta, 7shifts, Square or MarginEdge), and Pinch analyzes that data for patterns worth acting on.
You're responsible for the accuracy of the information you provide, and for keeping your login credentials secure. Each Pinch account is tied to one restaurant relationship — accounts aren't meant to be shared across unrelated restaurants. You're responsible for activity that happens under your account.
Pinch's recommendations and dollar-impact estimates are AI-generated analysis based on the data available to it at the time — your shift notes, your connected POS/scheduling data, and your own recorded labor rates and menu prices. They are not guaranteed financial outcomes, and they are not professional financial, accounting, tax, or legal advice. You're responsible for evaluating any recommendation before acting on it. Pinch does not guarantee that adopting a recommendation will produce the estimated savings, or any savings at all.
Pinch is currently in early access and free to use while in beta — nothing is billed today. When paid plans begin, pricing and billing terms will be presented to you before you're charged, and any future charge will be governed by the terms in effect at that time.
You (the restaurant account) own the operational data you enter into Pinch and the data pulled in from systems you connect. Pinch's role is to process that data on your behalf, in order to provide the service — not to claim ownership of it. See our Privacy Policy for how your data is collected, used, and shared.
To the fullest extent permitted by law, Pinch and its team aren't liable for indirect, incidental, or consequential damages arising from your use of the service, including decisions made based on a recommendation Pinch generated. The service is provided "as is," without warranties of any kind beyond what's required by law.
You can stop using Pinch and close your account at any time. We may suspend or terminate an account that violates these terms. After your account is closed, your data is handled as described in our Privacy Policy's retention and deletion section.
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. (Placeholder pending incorporation — to be confirmed once Pinch's legal entity is formed.)